Patrol Officer
Company Description:
As Canada’s parking and mobility industry leader, Precise ParkLink is a nation-wide managed services and technology firm with more than 1000 employees across Canada, a head office in Toronto, and 18 supporting offices across the country.
Precise ParkLink manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and services to thousands of clients in the healthcare, municipal, commercial, institutional, and private sectors.
Job Summary: Precise ParkLink is seeking Patrol Officers to ensure that all dashboard tickets, reservations and parking permits are valid at contracted private properties throughout the City of Hamilton and Niagara and St. Catharines
This position will be overseen by the Area Manager
Location: Hamilton/Niagara/St. Catharines
Employment: Full time/Part Time
Hours: Monday to Friday - 8:00 – 16:30 / 9:00 – 17:30 / 13:30 – 22:00 (shift times can vary)
Saturday & Sunday – As Needed
Special Events – As Needed
Compensation: $19.00 per hour
Mandatory Qualifications:
General knowledge of computers/cellular devices
Valid G license with clean drivers abstract, and ability to provide abstract at time of hire
Previous experience in parking enforcement or security background would be considered a strong asset
Criminal check required prior to hire (backcheck completed by Precise Parklink
Mandatory Attributes:
Must be punctual and self disciplined; considered a self- starter
Ability to work and complete tasks with minimal supervision as this is an independent, on the road job; must also strive to work in team settings towards a common purpose
Ability to de-escalate situations should they arise; must be well- mannered & level headed
Capable of learning & absorbing training in a quick & efficient manner
Must be polite with professional attitude
Positive, friendly, enthusiastic and personable
Must be punctual and self disciplined
Strong communication skills
Bilingualism is a strong asset
Mechanically inclined able to change a tire and basic automotive skills
Job Responsibilities / Duties:
Review and understand daily scheduled routes prior to dispatching for shift
Review dispatch email for any client requests/ check calendar for any events
Respond directly to client requests for enforcement in a swift and timely manner, communicate with client to confirm receipt and debrief once call has been attended to
Inspect vehicle & required devices prior to departing for shift; report any issues to manager immediately
Follow procedures regarding log sheets/ recording site visits
Carefully check expiration date/ time of parking receipts displayed on dashboards, as well as approved hangtags where applicable
Run plates through enforcement software at applicable sites to confirm registration
Ensure accuracy in issuing infractions (correct information on ticket)
Ensure devices are returned as they were taken, and placed back on charging units for next shifts
Arranging towing of vehicles where applicable, under By-Law regulations
Ability to work outdoors, within a sheltered garage environment
Mandatory health & safety training required to be completed upon hire
Litter pick up and general maintenance of parking equipment
Other duties as assigned
Hiring Contact:
Please submit your resume to enforcementoffice@precisebi.com
Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.