Patrol Officer

Onsite Parking Staff
Written By

Company Description:
As Canada’s parking and mobility industry leader, Precise ParkLink is a nation-wide managed services and technology firm with more than 1000 employees across Canada, a head office in Toronto, and 18 supporting offices across the country.  

Precise ParkLink manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and services to thousands of clients in the healthcare, municipal, commercial, institutional, and private sectors.

Job Summary: Precise ParkLink is seeking Patrol Officers to ensure that all dashboard tickets, reservations and parking permits are valid at contracted private properties throughout the City of Hamilton and Niagara and St. Catharines

This position will be overseen by the Area Manager

Location: Hamilton/Niagara/St. Catharines

Employment: Full time/Part Time

Hours: Monday to Friday - 8:00 – 16:30 / 9:00 – 17:30 / 13:30 – 22:00 (shift times can vary)

Saturday & Sunday – As Needed

Special Events – As Needed

Compensation: $19.00 per hour

Mandatory Qualifications:

  • General knowledge of computers/cellular devices

  • Valid G license with clean drivers abstract, and ability to provide abstract at time of hire

  • Previous experience in parking enforcement or security background would be considered a strong asset

  • Criminal check required prior to hire (backcheck completed by Precise Parklink

Mandatory Attributes:

  • Must be punctual and self disciplined; considered a self- starter

  • Ability to work and complete tasks with minimal supervision as this is an independent, on the road job; must also strive to work in team settings towards a common purpose

  • Ability to de-escalate situations should they arise; must be well- mannered & level headed

  • Capable of learning & absorbing training in a quick & efficient manner

  • Must be polite with professional attitude

  • Positive, friendly, enthusiastic and personable

  • Must be punctual and self disciplined

  • Strong communication skills

  • Bilingualism is a strong asset

  • Mechanically inclined able to change a tire and basic automotive skills

Job Responsibilities / Duties:

  • Review and understand daily scheduled routes prior to dispatching for shift

  • Review dispatch email for any client requests/ check calendar for any events

  • Respond directly to client requests for enforcement in a swift and timely manner, communicate with client to confirm receipt and debrief once call has been attended to

  • Inspect vehicle & required devices prior to departing for shift; report any issues to manager immediately

  • Follow procedures regarding log sheets/ recording site visits

  • Carefully check expiration date/ time of parking receipts displayed on dashboards, as well as approved hangtags where applicable

  • Run plates through enforcement software at applicable sites to confirm registration

  • Ensure accuracy in issuing infractions (correct information on ticket)

  • Ensure devices are returned as they were taken, and placed back on charging units for next shifts

  • Arranging towing of vehicles where applicable, under By-Law regulations

  • Ability to work outdoors, within a sheltered garage environment

  • Mandatory health & safety training required to be completed upon hire

  • Litter pick up and general maintenance of parking equipment

  • Other duties as assigned

Hiring Contact:

Please submit your resume to enforcementoffice@precisebi.com

Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

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