Service Technician

Written By

Company Description:
As Canada’s parking and mobility industry leader, Precise ParkLink is a nation-wide managed services and technology firm with more than 1000 employees across Canada, a head office in Toronto, and 18 supporting offices across the country.  

Precise ParkLink manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and services to thousands of clients in the healthcare, municipal, commercial, institutional, and private sectors.

Job Summary:

The Service Technician reports to the Service Manager/Supervisor and is to ensure that all parking equipment is maintained within contract guidelines.

Location: Ottawa, ON 

Employment: Full-time (Wednesday to Sunday)

Hours: Hourly

 Job Responsibilities / Duties:

  • Must have experience with electrical and electronic equipment

  • Must be able to occasionally work flexible hours e.g. on call

  • Maintain the stock level of supplies, e.g. ticket rolls and other consumables;

  • Ensure their vehicle is clean and stocked with parts for the next shift;

  • Must be able to work outdoors in all weather conditions;

  • Ensure accuracy is used when filling out SWO, e.g. correct part number is used;

  • Must have strong computer skills, able to learn new access control applications

  • Adhere to Uniform Policy;

  • Must be able to lift 50 lbs equipment;

  • Must be self-motivated, able to work independently as well as in team environment

  • Must be able to use power tools

  • Preparation of incident and accident reports, as required;

  • Valid drivers license (must be G class license) with a clean driving abstract

  • Provide feedback to the Manager/Supervisor on potential customer situations/problems found on site;

  • Provide maintenance on equipment to assure continuity of customer operations and high levels of customer satisfaction;

  • Resolve issues to the customer’s satisfaction and/or in compliance with the agreed upon Service Level agreements

  • Other duties as assigned

Skills & Qualifications:

  • Great analytical skills with the ability to balance multiple projects in a fast paced environment;

  • Excellent problem-solving skills, time-management and training skills;

  • Detailed oriented, quick learner and thinker, efficient and possess good attitude, and work ethic;

  • Strong interpersonal skills with the ability to work well on their own or as part of a team;

  • Good oral and written communication skills;

  • Listening skills and the ability to understand and explain procedures in professional manner;

  • Flexible, patient, diplomatic, courteous, tactful and with high level of integrity;

  • Dependable, hardworking and willing and able to work after normal working hours;

  • Must be punctual and self disciplined; Must enjoy the outdoors in all seasons;

  • Drivers License (G class) is a requirement;

  • training will be provided;

  • Credit and criminal clearance required.

Hiring Contact:

Please submit your resume to Justin Maloney at jmaloney@precisebi.com

Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

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